Dale Carnegie Customer Service Essentials
* You MUST register for this course through the BCEA to receive member discount pricing *
In this 1 day workshop customer service professionals will learn essential skills to make them feel more confident and equipped in their role. They will learn how to build relationships, ask the right questions, assess customer needs, enhance customer interactions and create champions for your business. They will also feel more engaged and empowered to achieve personal and organizational goals.
September 27th, 2018
9:00am to 5:00pm
4710 Kingsway Ave
Member Cost: $567.00 (includes GST)